Terms of Use

SafaiKaro (“SafaiKaro”, “we”, “our”, or “us”) operates the website www.SafaiKaro.in and related services from our corporate office at Mercantile House, Connaught Place, New Delhi – 110001.

Please read these Terms of Use carefully before using the Website. By accessing or using our Website, you agree to comply with and be bound by these Terms of Use, which together with our Privacy Policy govern your relationship with SafaiKaro.

If you do not agree with any part of these Terms, please do not use our Website or services.

1. About SafaiKaro

SafaiKaro is an online platform that connects users looking for cleaning services with independent, third-party service providers (referred to as “Vendors”). We facilitate the discovery and booking of cleaning services but do not provide the cleaning services ourselves.

We act as an intermediary, passing customers to verified Vendors, who handle the delivery of services. In return, we earn commissions from Vendors for leads that convert into successful jobs.

2. Eligibility

By using our Website, you represent and warrant that:

• You are at least 18 years of age.
  
  
• You are legally competent to enter into a binding agreement.
  
  
• You will provide true, accurate, and complete information when interacting with the Website.
  
  

3. Use of Website

You agree to use SafaiKaro.in only for lawful purposes. You must not:

• Post or share any content that is false, misleading, offensive, or illegal.
  
  
• Interfere with or disrupt the Website’s functionality.
  
  
• Attempt unauthorized access to the Website’s systems or data.
  
  

4. Vendor Relationships

• All cleaning services booked through our Website are provided by independent Vendors.
  
  
• SafaiKaro does not employ, manage, or control these Vendors.
  
  
• Any issues related to service quality, timing, conduct, or damage must be resolved directly between you and the Vendor.
  
  

5. Bookings and Payments

• We share your cleaning service requests (leads) with suitable Vendors.
  
  
• Vendors are responsible for confirming booking details, pricing, and service terms with you.
  
  
• SafaiKaro does not collect payments for services unless explicitly stated otherwise. Payments are made directly to the Vendor.
  
  

6. Commission

We earn a commission from Vendors for each confirmed service booking that originates from a lead generated via SafaiKaro.in. This commission does not affect the price quoted to you by the Vendor.

7. Cancellation and Refunds

• Cancellation and refund terms are determined by individual Vendors.
  
  
• SafaiKaro is not liable for cancellations, no-shows, or refunds related to services booked through the platform.
  
  

8. Limitation of Liability

SafaiKaro provides its Website and platform on an “as is” and “as available” basis. We make no guarantees about:

• The availability, accuracy, or reliability of the Website.
  
  
• The quality, safety, or legality of services provided by Vendors.
  
  

In no event shall SafaiKaro be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or services booked through it.

9. Intellectual Property

All content on SafaiKaro.in, including logos, graphics, text, and software, is the property of SafaiKaro or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any linked sites.

11. Modifications

SafaiKaro reserves the right to change or update these Terms of Use at any time. Changes will be effective once posted on this page. Your continued use of the Website after such updates constitutes your acceptance of the new Terms.

12. Termination

We may suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms or are otherwise harmful to our platform or users.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in New Delhi.

14. Contact Information

If you have any questions about these Terms, please contact:

Email: support@safaikaro.in
Address: Mercantile House, Connaught Place, New Delhi – 110001
Phone: +91-8527097347