Refund Policy

At SafaiKaro.in, customer satisfaction is our top priority. We aim to provide high-quality cleaning services with professionalism and care. This Refund Policy explains the conditions under which refunds may be issued.

1. Eligibility for Refund

Refunds may be considered in the following cases:

  • Service Not Delivered: If our cleaning professional fails to arrive at the scheduled time and date without prior notice or rescheduling.

  • Unsatisfactory Service: If you are not satisfied with the service quality and report it within 24 hours of service completion, we may offer a partial or full refund after inspection and verification.

  • Duplicate Payment: If you have been charged more than once for the same service due to a technical error.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • If incorrect address or contact details were provided by the customer, leading to failure in delivering the service.

  • If our team was unable to access the premises at the agreed time due to customer unavailability.

  • If the service was partially or fully completed and no complaint was raised within 24 hours.

  • If a cancellation is made after our team has already been dispatched.

3. Cancellation and Refund Process

  • Cancellations: You may cancel or reschedule your service at least 12 hours prior to the scheduled time without incurring a cancellation fee.

  • Refund Requests: To request a refund, please contact us at:
    • support@safaikaro.in

    • +91-8527097347

Provide your order ID, service date, and a brief description of the issue.

  • Processing Time: Approved refunds will be processed within 7-10 business days. Refunds will be credited to the original payment method used at the time of booking.

4. Mode of Refund

Refunds will be issued via:

  • The original mode of payment (e.g., credit/debit card, UPI, net banking)

  • Or, in certain cases, as a service credit for future bookings (as per your preference)

5. Changes to This Policy

SafaiKaro.in reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

6. Contact Us

If you have questions about this Refund Policy or need assistance, please contact:

SafaiKaro Customer Support
support@safaikaro.in
+91-8527097347